![]() If you're working with bank transactions, know that QuickBooks recommends using Internet Explorer (IE) when downloading entries from the bank to the system. This way, they can check your PC's settings. To help determine the root cause of this matter, I'd suggest reaching out to your IT professional. Working with Google Chrome has nothing to do with QuickBooks Desktop unless you're accessing transactions from the program. Hello there, like to provide more insights into the crashing issue that you've encountered when opening QuickBooks Desktop. Let me know in the Comment section if you need more help opening your QBDT. This outlines the steps on how to match your bank and QuickBooks balance accurately. I'm also attaching this link that you can read for reference: Reconcile an account in QuickBooks Desktop. ![]() This way, we can also ensure that your software is up to date with the newest improvements and fixes. Once you’re able to open your QuickBooks, I recommend updating it to the latest release to avoid any issues in the future. You can also check this link for more details: QuickBooks Desktop doesn't start or won't open. Start QuickBooks Desktop and open your data file.When the install finishes, open the tool hub on your Windows desktop.Open the file you downloaded (QuickBooksToolHub.exe).This scans your QBDT for errors and quickly resolves them. Let's run the Quick Fix my Program from the QuickBooks Tools Hub. I can share some steps on how to fix this issue so you can open your QuickBooks Desktop (QBDT) flawlessly. I appreciate your prompt reply and for adding some clarifications, Paula.
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